FAQ

Where do you ship?

We ship within the United States only. International shipping is not currently available.

Do you offer free shipping?

Yes. All US orders qualify for free standard shipping.

How long does delivery take?

  • Processing time: 3–4 business days

  • Shipping time: 5–6 business days

  • Estimated total delivery time: 8–10 business days

Will I receive tracking information?

Yes. Once your order ships, tracking details will be emailed to you.

What is your return policy?

  • Returns accepted within 7 days of delivery

  • Exchanges accepted within 10 days

  • Refunds processed within 5–10 business days after approval

How do I request a return or exchange?

Email contact@mirelta.store with your order number and reason for your request.

What if my item arrives damaged or incorrect?

Please contact us within 48 hours of delivery and include photos. We will resolve the issue promptly.

How can I contact customer support?

You can reach us at: