Return and refund policy
Your satisfaction matters to us. Please review the return and refund guidelines below.
Return Conditions
Returns are accepted under the following conditions:
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Return request submitted within 7 days of receiving the order
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Items must be unused, undamaged, and in original condition
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Original packaging must be included when applicable
Items Not Eligible for Return
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Products damaged due to misuse or improper care
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Items clearly marked as final sale or clearance
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Returns requested outside the approved return window
Exchange Policy
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Exchanges are available within 10 days of delivery
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Exchange requests are subject to product availability
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Prior approval is required before sending any item back
How to Request a Return or Exchange
To begin the process:
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Email contact@mirelta.store
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Provide your order number and reason for return or exchange
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Our support team will respond with detailed instructions
Returns sent without authorization will not be accepted.
Return Shipping Costs
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Customers are responsible for return shipping fees unless the item is defective or incorrect
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Original shipping costs are non-refundable
Refund Processing
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Returned items are inspected upon receipt
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Approved refunds are issued within 5–10 business days
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Refunds are credited to the original payment method used at checkout
Damaged or Incorrect Orders
If your order arrives damaged or incorrect:
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Notify us within 48 hours of delivery
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Include clear photos of the issue
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We will arrange a replacement or refund at no additional cost
Contact Information
For shipping, return, or refund inquiries, please contact:
📧 contact@mirelta.store
📞 (305)-742-1834
📍 14610 Galt Lake Dr, Tampa, FL 33626, United States